3200 McKinney Ave, Dallas, Texas

Kibo Commerce Website Redesign

KIBO COMMERCE WEBSITE REDESIGN

Client
Kibo Commerce
Category
Website Redesign
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Platform
Wordpress
Project url
https://kibocommerce.com/
Tags
WordPress, Web, Design, Web Development, Web Design

Kibo Commerce is a unified cloud commerce suite including eCommerce, Order Management, Certona Personalization, and Mobile Point of Service for retailers, manufacturers, and brands.

Kibo’s website was struggling with cohesive branding and messaging, page loading time and bounce rate, and increase conversion rate for inbound leads.

Objective: Redesigned Kibocommerce.com to improve SEO and reposition the brand for enterprise-level clients.

Optimization: Kibo needed to reposition it’s conglomerate of 5 different eCom platforms under one brand to attract enterprise-level clients.  The newly developed Unified Commerce Platform needed to rank high in SEO, and due to site-speed challenges, Kibocommerce.com needed to be rebuilt.  All pages were rewritten – a sitemap of nearly 40 pages – as well as transitioning it to a new hosting platform.

Results: Relaunched of nearly 60 pages in under two months, accomplishing:

  • an organic increase of 40%
  • an MQL>SQL rate of 23% for the channel
  • an additional 6 opportunities and 250K in pipeline, quarter over quarter
  • 10% decrease in bounce rate
  • 7% conversion rate
ux & design86%
0%
search engine optimization88%
0%
content strategy87%
0%
project management91%
0%

MAIN STEPS & RESULTS 

M

anaging this project spanned over 4 departments horizontally (marketing, sales, product, & customer success) as well as communicating vertically to C-suite and Vista Equity Partners, the private equity parent company.

Project Managed and Lead

  • Content Strategy, Revision, and Net New Pages in Buyer Persona, Industry, and Need.
  • Search Engine Optimization Plan and Execution to Increase Marketshare in eCommerce.
  • Design Strategy and Management for Optimal Conversion Rate Optimization
  • Cross-Departmental Communication, Scheduling, and Timeline Management.
1
Creative brainstorming and drinking tons of coffee to create first drafts of the new website skeleton ready for cross-functional discussions.
2
Manage and coordinate 4 month schedule for content, feedback, and final drafts on design and copy for each 25 new page templates on over 100 revised pages down from 3,000.
3
Launch website with all testing and integrations completed with rollout and notification plans and troubleshooting.
Services
  • Project Management
  • SEO Strategy & Execution
  • Content Strategy
  • UX Design Direction & Collaboration
  • Buyer Persona Innovation
  • Unique Value Points Initiation
  • Conversion Rate Optimization for Lead Generation
  • Implemented Drift Chatbot & Conversational Marketing Flows
  • Integrated Geo-IP & UTMs into Tracking Expansion & Analytics
Solutions

With the website unintuitive and not reflective of our current style and tone, worked to generate appropriate B2B branding in the ecommerc space.

The style and tone needed to come as more approachable with a partner like feel with simplicity to understand the tech.

To compete with others in the mid-market space and moving up, the ability to be specific about local SEO, on page SEO, off page SEO, customer reviews SEO, and more is imperative. Domination of marketspace becomes increasingly important, especialy with recent and planned acquisitions.

Project Crew 

I partnered with D6 Interactive to create custom designed pages into a tangible website that converts.
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Increase In Pages Per Session
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Increase in Avg. Session Duration
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Decrease in Bounce Rate
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Increase in Conversion Rate Optimization
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Increase in Goal Completions
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Increase In Demos On Webinar Landing Pages
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Increase in Organic Search Users
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Increase in Organic Search Goal Conversion Rate
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Increase In Paid Search Users